Install and update Motive

Motive Commerce Search offers a powerful solution to enhance your customers' shopping experience by transforming how customers interact with your store by making product discovery faster, smarter, and more relevant. Getting started is simple: this guide will give you the big picture of the installation process before diving into each step in detail.

Quick installation checklist

Before diving into the detailed setup, here's a quick overview of the steps required to get Motive Commerce Search running in your shop. Think of this as your roadmap; you can complete each step in order and refer to the detailed instructions in the following pages whenever needed. The process may vary depending on your e-commerce provider:

Checklist for PrestaShop, WooCommerce, and Magento

  1. Sign up for Motive.
  2. Get and install the plugin or app for your e-commerce platform.
  3. Enter your company and billing details.
  4. Connect your shop to Motive and enter the security token.
  5. Synchronise your product catalog.
  6. Enable the search layer in your shop.

Checklist for Shopify

For Shopify, you must follow these steps to install the Motive Commerce Search app:

  1. Install Motive Commerce Search from the Shopify app store.
  2. Synchronise your product catalog.
  3. Enable the search layer.
  4. Activate the Motive Commerce Search app.

Next steps

Once you’ve completed these steps, Motive Commerce Search will be fully active in your store.
From here, you’ll be ready to explore more advanced options, such as updating the plugin, customizing the search layer, or monitoring performance, all covered in the following sections.


If you find any issues while installing Motive Commerce Search, you may want to check the troubleshooting guide.